Contact & Help

Whether you’re curious about our reformers, its benefits, or training courses, we’re here to help. Tell us what we can help with—we’ll take it from there

Customer Support

Got a question? Fill out the form and we’ll be in touch shortly — usually within one business day.

How can we help you?

Shipping & Delivery

Personalised Delivery
Once you place your order, a member of the Maxsona team will contact you directly to arrange delivery and installation of your reformer.
International Shipments
For international orders, we’ll discuss your requirements and advise on the best shipping method for your location.
Fully Assembled Reformers
All Maxsona Reformers are shipped fully assembled. In some cases, small accessories (such as jumpboards or sitting boxes) may require simple attachment.
Protective Packaging
Every reformer is carefully packed in high-quality wooden crates, designed to ensure safe arrival and protection during transport.

Aftercare & Ongoing Support

Your relationship with Maxsona doesn’t end after delivery. We’re here to help with:

Replacement parts and accessories
Remote and in-person engineer support
Maintenance plans through the Maxsona Maintenance Club

Whether you need shipping details, spare parts, or long-term support, our team is here to make sure your Maxsona Reformer always delivers.